Customer Shipment


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  • FREE Shipping on all U.S orders over $100
  • Express shipping available at checkout

ALL WALL ART & HOME DECOR is made to order and will be mailed separately from the rest of your order. Please allow 5-10 business days to receive your order. 

All other products (Bags, Accessories, Coasters, etc.) will be shipped within 2-3 business days. Please allow 3-7 business days to receive your order. 

Our standard working days are Monday through Friday. Next-day delivery orders placed after 10:00 a.m. on Friday will be shipped the following Monday.

DOMESTIC SHIPPING

We offer FREE shipping on all US orders over $100, and a flat rate of $4.95 on all orders under $100.

NEED YOUR PACKGE IN A HURRY? CHOOSE FASTER SHIPPING AT CHECKOUT!

We hope this information is helpful. If you have any questions or concerns about your order, please feel free to contact us via our "Contact" form.

If you are looking to return or exchange items, for whatever reason, we are here to help!  Many of our items are one-of-a-kind so we may not be able to offer an exact exchange.  However, we will gladly work with you to select another item or issue a store credit.

ALL SALES OR DISCOUNTED ITEMS ARE FINAL!

PRE-ORDER POLICY
Pre-orders are made to order therefore SALES ARE FINAL.

ONLINE RETURN POLICY
We want you to love your purchase! We will happily accept returns postmarked within 14 days of receiving your order.  Returned items must have tags intact and be in the condition they were received with no visible signs of wear or use.  Items may be returned for an exchange, store credit, or refund.

All shipping costs are non-refundable. This includes shipping costs from shipper to sender and vice versa. If your purchase was eligible for free shipping our original shipping costs may be deducted from your refund.

ALL SALES OR DISCOUNTED ITEMS ARE FINAL!

To initiate a return, please complete the following steps:

  1. Go to our “Contact Us” page on our website stracciorico.com.
  2. Indicate your order number, product(s) you’d like to return, and reason for return.  We will respond to your return/exchange request within 48 hours.  
  3. Upon approval, we will email you a return label. Please mark “RETURN” on the outside of the package. 
  4. Once we receive and inspect your return, we will email, indicating if we accept your return for store credit or exchange.
  5. Your store credit or exchange will be processed within 7 business days of receiving your return, less any shipping charges. We will email you a confirmation.

DAMAGED OR FAULTY GOODS
If you receive an item that is damaged or faulty, please notify us via email at contact@stracciobags.com, within 24 hours. We require photos of the damages and note if the damages appear to be carrier related.

If you have any questions at all regarding your purchase or return, please email contact@stracciorico.com. Our goal is to make sure you are 100% satisfied with your purchase.

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What people are saying

★★★★★

Love my Mochila bags! I have two and my collection is going to keep growing. This shop and the owners are amazing. Sustainable, resourceful and BEAUTIFUL!!

Jena Heaton
Charleston, SC
★★★★★

Stunning, artistic, quality, unique, fun, fabulous! This is how I would describe the Straccio Rico handmade hand bags. Every bag is hand crafted and of the highest quality. If you are tired of the same old 'stamped out by the thousands' products - you must check out Straccio Rico ... you won't be disappointed.

Dorothy Kramer
Daniel Island, SC
★★★★★

I absolutely love this boutique! The owners, Emarie and Marty, have put together a gorgeous line up of clothing and accessories to please the most discerning customer. Your purchase helps the artisans in the country where your bag is from. What could be better than looking great and helping others at the same time. Check it out!

Gina Parrinello
Mount Pleasant, SC
★★★★★

This is a beautiful, highly curated boutique I highly recommend visiting. You’ll find gifts for your bestie as well as many goodies for yourself. The Wayuu bags are uniquely colorful and you’ll have a hard time choosing your favorite.

Kimberly Slater
Los Angeles, CA

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